Key Account Specialist

Description: The Key Account Specialist will be responsible for the overall process and fulfillment of our Retail, Brand and VIP orders to ensure on time deliveries to our customers while growing the business through quality products and excellent customer service.  Working with internal and external Reps as well as the Finishing team and customers, the Key Account Specialist will manage, track, and communicate the status of our purchase orders from inception through shipment.  The position reports to the Key Account Manager with close ties to the Finishing Lead and Purchasing Managers.


Duties & Responsibilities:
• Account Setup and Review of Vendor Guides
• Process Stock orders and match to EDI once received
• Ensure physical elements of Key Account orders are consistent and accurate
• Process Custom orders and determine factory based on available capacity, reliability, and fabrication
• Manage, track, and communicate the status of orders with Reps, customers and vendors
• Process charge-backs that were received on a weekly basis while working to decrease or eliminate them
• Perform cost analysis to ensure proper margins can be met
• Provide price quotes and lead-times to internal and external customers
• Provide sales support for customers and employees when working on custom projects
• Ensure that receipt of goods and invoicing for all custom orders are performed in a timely manner
• Recommend solutions for process improvements

Requirements: Knowledge, Skills and Abilities Required:
• Bachelor's degree or equivalent required
• Apparel or Accessories experience is preferred, with an understanding of Retail routing guides and buying from inception through production and delivery
• Knowledge of garment specs and knit fabrications highly preferred
• Strong analytical skills
• Highly self motivated, independent, and able to quickly adapt to unique situations
• Proven track record of problem solving and increasing efficiencies in a production/operational environment
• Excellent verbal, written, problem-solving, decision-making, and time-management skills, with a proven track record of juggling priorities and successfully meeting multiple deadlines
• Experience working with EDI portals like DI Central or Inovis a plus
• Proficiency with MS Office suite (Word, Excel, Power Point, etc.) required; Knowledge with MS Access highly preferred

Contact Information

Alternative Apparel
1650 Indian Brook Way Bldg 200
Norcross GA 30093 US
http://www.alternativeapparel.com
Suzi LeBlanc
suzi@alternativeapparel.com

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